Terms & Conditions

1. Introduction

Welcome to MEDINÉ, a brand dedicated to scientifically advanced, medically guided, and high-performance skincare. These Terms & Conditions govern your use of our products, services, and website. By accessing or purchasing our products, you agree to comply with these terms.

MEDINÉ reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice. It is your responsibility to review these terms periodically.

2. Product Availability & Authorized Distribution

To ensure the highest standards of safety, efficacy, and professional supervision, MEDINÉ products are exclusively available at certified medical clinics, dermatology centers, and authorized aesthetic institutions.

  • Strict Medical Oversight: Our products are designed for use under the guidance of licensed medical professionals.
  • No Unauthorized Resale: MEDINÉ does not permit the resale or distribution of products by unauthorized third parties. Purchasing from unauthorized sources may result in counterfeit, expired, or altered products, which can compromise safety and effectiveness.
  • Global Compliance: Our distribution channels comply with international cosmetic and medical regulations, ensuring product integrity and regulatory adherence in different regions.

3. Medical Disclaimer

MEDINÉ products are formulated using cutting-edge dermatological science and biotechnology, but they do not replace professional medical consultation.

  • Always consult a qualified healthcare provider before incorporating our products into your skincare regimen, especially if you have pre-existing skin conditions, allergies, or are undergoing medical treatments.
  • Our products undergo rigorous scientific evaluation and clinical testing, but individual results may vary due to differences in skin type, genetics, and environmental factors.
  • MEDINÉ does not claim to cure, treat, or diagnose any medical condition. Skincare should be used as part of a comprehensive skin health approach.

4. Ordering, Payment & Refunds

MEDINÉ operates within a strictly controlled sales network to maintain quality assurance.

4.1 Ordering Process

  • Orders can only be placed through authorized medical centers and official distributors.
  • Online purchases (if available in your region) must be completed through MEDINÉ’s official platforms.
  • We reserve the right to cancel or refuse any order that does not comply with our distribution policies.

 

4.2 Pricing & Payment

  • Prices are subject to change without prior notice.
  • All payments must be made via approved payment methods, as outlined by the authorized clinic or distributor.
  • We do not accept responsibility for fraudulent transactions made outside our official channels.

 

4.3 Refund & Return Policy

  • Due to the medical-grade nature of our formulations, products cannot be returned or refunded once opened.
  • If a product is damaged during transit or found to be defective, customers must report the issue within 7 days of receipt to be eligible for an exchange.
  • Refund policies vary by region and authorized clinic, in compliance with local consumer protection laws.

5. Manufacturing, Quality Control & Safety Standards

At MEDINÉ, we maintain stringent safety and quality control protocols throughout the entire research, formulation, and production process.

  • Ingredient Sourcing: We use pharmaceutical-grade, high-purity ingredients sourced from trusted suppliers in Europe and the United States.
  • Production Standards: All products are manufactured in state-of-the-art facilities that comply with Good Manufacturing Practices (GMP) and are subject to ISO-certified quality control.
  • Independent Testing: Each batch undergoes third-party laboratory testing to verify safety, stability, and efficacy before being released to market.
  • Sustainability Commitment: MEDINÉ is dedicated to eco-conscious production, ensuring that our ingredients and packaging meet global environmental and ethical standards.

6. Intellectual Property & Brand Protection

  • All content, trademarks, formulations, and brand assets of MEDINÉ are legally protected under intellectual property laws.
  • Unauthorized use, replication, or modification of MEDINÉ’s branding, product formulations, or marketing materials is strictly prohibited.
  • Any infringement may result in legal action and liability under international intellectual property law.

7. Limitation of Liability

  • MEDINÉ provides skincare solutions backed by science, but we do not guarantee specific results for every individual.
  • We are not responsible for adverse reactions, misuse, or improper application of our products. Always follow medical advice and product instructions.
  • MEDINÉ shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products.

8. Amendments & Contact Information

MEDINÉ reserves the right to modify these Terms & Conditions as needed to reflect business operations, legal requirements, or industry developments.

For inquiries, please contact:
📧 [email protected]